Shared context
Every thread shows appointment status, approvals, and pinned notes pulled from Wenmar plus any legacy exports you imported.
Messaging
Every customer reply, every bay, one calm inbox.
Wenmar Pro’s inbox is built for busy advisors: clear ownership, AI-written summaries, and templated replies that sound like your shop. Customers text like normal, your crew replies from desktop or phone without exposing personal numbers.
Templates that keep things consistent
Preload English/French templates for confirmations, upsells, and review asks. Wenmar keeps the wording right and handles opt-outs for you.
Mobile without burner phones
Owners and advisors reply from their phone. You keep the same local number, and every text is saved in one place.
AI helper keeps threads human.
Highlight a messy back-and-forth and Wenmar drafts a summary plus next step (“Remind Lisa to approve pads”). Ask for a reply (“Write a friendly bilingual pickup reminder”) and it sticks to your template bank.
- •Auto-detects urgent replies like “call me” and texts the on-call owner.
- •Tags conversations by advisor so you can reassign mid-shift.
- •Log each approval with timestamp + price for your WO.