Two kinds of orders keep your parts flowing in and out: sublet orders for work you send to other shops, and return orders for parts you send back to your suppliers.
Sublet Orders
A sublet order is work you send out to another shop — machining, towing, body work, or a specialty repair you don’t do in-house. You charge the customer for it, and you owe the sublet shop.
Where They Live
Go to Orders in the main navigation, then the Sublet Work tab. This lists every sublet order with its vendor, payment status, and totals. Filter by Vendor or Payment status.
Creating a Sublet Order
Sublet orders are created from a service on a work order:
- On the work order’s service, add a Sublet line item (under Add line item)
- Choose a Sublet Labor vendor
- Enter the description, quantity, and price
The sublet order shows up on the Sublet Work page with the work order attached.
Tracking Payment
A sublet order has a payment status — whether you’ve paid the sublet shop yet. Open a sublet order to see its Details (work order, payment method, authorization, operational status) and its Line Items.
To record that you’ve paid:
- Open the sublet order
- From the overflow menu, click Mark Paid
- Choose the Payment method
- Click Mark Paid
The order’s status updates to paid, and the paid date is recorded.
Return Orders
A return order sends parts back to a vendor — wrong part, damaged, or a core that needs to go back. Wenmar Pro only shows parts that are actually returnable for the vendor you pick.
Where They Live
Go to Orders in the main navigation, then the Return Orders tab. Search by Return# or RMA#. Filter by Vendor, Received (Received & Returned vs Never Received), Part type (Part or Core), Status, and a From date.
Creating a Return Order
- Click New Return
- Select a vendor to see all return-eligible parts across that vendor’s purchase orders
- Click Show eligible parts
- Tick the parts you’re returning
- Fill in the return details
- Click Create Return Order
Filling in Return Details
On a return order you can set:
- RMA# — the vendor’s return authorization number
- Credit Method — how you’ll get credit
- Notes
- Restocking Fee and Shipping Fee
- Warranty Claim — toggle on if this is a warranty return
Tracking a Return
Return orders track whether the parts were received by the vendor and whether you’ve been refunded. Open a return order to update its status — for example, mark a refund complete once the credit or refund comes in.
For core returns, you can filter to see outstanding core totals and which cores haven’t been returned yet.
💡 Pro Tip
If a vendor tracks core returns (set on their vendor profile), Wenmar Pro can flag unreturned cores on their invoices so you don’t lose track of them.
Troubleshooting
I can’t see a part to return it?
Only return-eligible parts show up — parts from that vendor’s purchase orders. If a part doesn’t appear, it may not be tied to a purchase order from that vendor, or it may already be returned.
How do I mark a sublet as paid?
Open the sublet order, use the overflow menu → Mark Paid, choose the payment method, and confirm.
Related Topics
- Purchase Orders — Ordering parts from vendors
- Vendors — Managing your suppliers and payment terms
- Adding Parts and Labor — Adding sublet work to a service
Questions? Contact us at help@wenmarpro.com