Wenmar Pro protects your shop’s data with bank-grade encryption and gives you tools to keep your own account secure. This guide covers 2-step verification, password rules, and how your data is protected.
💡 You’ll need
- A confirmed email address on your account to use 2-step verification
2-Step Verification (Email Code)
2-step verification adds a second check when you sign in. After you enter your password, Wenmar Pro emails you a 6-digit code that you enter to finish logging in. The code expires in 10 minutes.
Who needs it: Owners, managers, and admins are required to use 2-step verification. Technicians and advisors can turn it on for themselves.
Turning It On
- For yourself — Ask an owner or manager to enable it, or check your account settings if you have access.
- For a team member — In Settings → Team Members, open the member and find the Security (MFA) section. Turn on Email verification at login.
Signing In With a Code
- Enter your email and password.
- Wenmar Pro sends a 6-digit code to your email.
- Enter the code on the Enter your verification code screen and click Verify.
If the code doesn’t arrive, click Resend code. Codes expire after 10 minutes and allow 3 attempts.
Passwords
- Passwords must be at least 10 characters.
- If you forget your password, use the Forgot your password? link on the sign-in screen. Wenmar Pro emails you a reset link that expires in 15 minutes.
- Resetting your password signs you out of all other devices.
How Your Data Is Protected
- Encryption — Your data is encrypted in transit and at rest, the same standard banks use.
- Backups — Your data is backed up automatically and stored in secure data centers.
- We don’t sell your data — Ever. See the privacy policy for details.
Tips
- Use a confirmed email — You need a working email to use 2-step verification and to reset your password.
- Keep your PIN private — Your PIN is for you. Don’t share it with teammates.
- Report lost QR cards — If a QR card is lost, have a manager generate a new one to invalidate the old one.
Related Topics
- Shop Floor Login with PIN and QR Codes — Logging in on the shop floor
- Setting Up Your Account — Getting your account ready
Questions? Contact us at help@wenmarpro.com