WenmarPro

People & Permissions

Manage your team members and their permissions.

Manual

Complete reference for Wenmar Pro settings and features.

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Account & Billing

Manage your Wenmar Pro account, subscription, and billing settings.

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Apps

Mobile and desktop apps for Wenmar Pro.

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FAQ

Frequently asked questions about Wenmar Pro.

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Roles and Permissions

Understanding user roles and permissions in Wenmar Pro.

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Personal Settings

Configure your personal preferences in Wenmar Pro.

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Troubleshooting

Common issues and how to resolve them.

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Connecting QuickBooks Online

Send your invoices, payments, and refunds into QuickBooks Online automatically so you don't re-enter them.

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DriveOn Safety Inspections

Forward your DriveOn safety inspection PDFs to Wenmar Pro and have the results added to the vehicle's record automatically.

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How Canadian Taxes Work

How HST, GST, PST, and QST are calculated for your province, and how to handle tax-exempt customers and fix a wrong amount.

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Exporting Your Data

Export your customers, vehicles, parts, and vendors to CSV anytime — it's your data, and you can take it with you.

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Using Wenmar Pro When the Internet Goes Down

Keep your shop running when your internet drops — use mobile data or a phone hotspot to stay connected.

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Settings Overview

A tour of the Settings page — business profile, pricing, workflow, and integrations — so you know where everything lives.

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Managing Multiple Locations

Run more than one shop from a single Wenmar Pro account — each location gets its own settings, and you switch between them easily.

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Collecting Payments

Take payment on a work order — cash, cheque, e-transfer, store credit, or send to account — and handle refunds and receipts.

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Reports Overview

A tour of the reports in Wenmar Pro — sales, performance, financial, team, and inventory — and how to run and export them.

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Refunds and Store Credits

How refunds work in Wenmar Pro — refunding a payment, issuing store credit, and what happens to the work order.

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Browser and Connection Requirements

What you need to run Wenmar Pro — supported browsers, a stable connection, and how to fix common connection issues.

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Manage your team members and what each person can do in Wenmar Pro. Every person in your shop has a role, and that role controls what they can see and do.

Roles

Wenmar Pro uses roles to control access. Each role has a set of permissions — what that person can view, edit, and manage.

Learn about Roles and Permissions

Managing Your Team

You add and manage team members from Settings → Team. There you can:

  • Invite new members and assign their role
  • Reset a member’s PIN
  • Unlock or disable a member’s access
  • Generate QR codes for station login

💡 Coming soon

A full step-by-step guide to managing your team is on the way. For now, see Roles and Permissions for what each role can do.

Need Help?

Questions about roles or permissions? Contact us at help@wenmarpro.com.

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